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Your Resource for Apple Sales, Repairs, and Service

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Springboard In-Home Services

In-home Mac support, sales, and service throughout the Philadelphia area.

 
The customer service you love, in the comfort of your own home.  Imagine, buying a new Mac, having it delivered right to your home and having one of our friendly technicians set it up. We can also help you demystify iCloud, setup a new device and more! Right from your living room.
 
Give us a call and we'll get you scheduled right away!   (215) 988-7777
 
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Your Apple Premium Service Provider

You are our number one priority. We strive to be your trusted technology resource, whatever that may mean to you. Whether you need a new product, help with a Mac repair, have a question, or just want to say hi, we’re here.

Our friendly team is available seven days a week to make sure your technology is working for you. We focus on building relationships, not transactions. We'll help you find the technology solutions that work for you, for years to come.

 
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Products & Brands

Apple products are only the beginning. 

With so many tech products to choose from finding the perfect device can be challenging. At Springboard Media we will never overwhelm you with the stuff you don’t need. As an Apple Premium Service Provider we strive to make our customers feel comfortable and confident with their purchases. From accessories and protection plans to iPhone screen repairs and preowned products, we work to understand your technology needs and do our best to guide you.  

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Service Desk

A service desk that works for you.

When your iPhone, MacBook, or other Apple devices needs a repair or an upgrade, our service team is here to help. As an Apple Premium Service Provider, we deliver the highest quality of service using regular language you can understand. From in-home computer setups to same-day iPhone Screen Repairs, our service team will get it done. For your convenience, rentals are available to keep you productive throughout the course of the repair.

And the best part? No appointment necessary. Stop by anytime. 

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How it works: 1. Check In: Check in your device and receive a complete diagnostic test to pinpoint the source of the issue.* Ask about our Education Priority Options! 2. Diagnosis: In a few days our tech team will contact you with a full diagnosis and recommended repair solution. Request our expedited diagnosis for only $99! 3. Repair: Upon approval, our team of Apple Certified Technicians will move forward with the repair. You can rest assured you device will be in very skilled hands. 4. Delight: All repairs completed by our service department are covered by a 90-day repair warranty** to ensure the best possible service experience.

*Out-of-warranty devices are $109 to check in, no charge for in-warranty devices.
**90-day warranty will only cover the issue described at check-in.

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Home Automation

Build your smart home from the ground up.

Imagine controlling everything in your home right from your smart phone. Springboard Media can make that a reality with one of our home automation bundles or a custom-designed smart home solution. Whether you are renting, moving into your first home, or looking to renovate your existing house, our home automation consultants are eager to help you break into the smart home game with confidence. 

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Discover our Starter Packages >

 
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Preowned Devices

Find a machine that's new to you. 

We are committed to finding the most suitable technology solution for our customers and that often includes preowned and refurbished devices. That’s why we offer an exceptional selection of fully-certified, tested, and equipped preowned and open-box products that are sure to suit your needs at an unbeatable price. Better yet, all preowned devices include a 90-Day Springboard Media Warranty so you can feel confident with your machine. 

 

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Data Recovery

When disaster strikes, we've got you covered. 

How prepared is your data for a hard-drive crash, natural disaster, or malware? We all know data backups are important, but they often get pushed to the wayside, which frequently results in the loss of vital data. 

Springboard Media takes pride in our thorough data recovery services because we understand how important your information is to you. With three levels of data recovery services, our technicians can attempt recovery on nearly everything. 

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Training

Use your device to its fullest potential.

Whether you're looking for a one-on-one introduction to your first Apple product or an advanced look into any of the Apple applications, Springboard Media will design a lesson for you. Our training staff is knowledgeable and eager to pass on their expertise to help you and improve your productivity. 

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Trade-Ins

Trade-In and Trade-Up.

So it’s time for an upgrade. Your machine has served you well but maybe you need a little more power or some extra portability. Trade up to a new machine and receive great trade-in value for your old device. We can accept almost any device and give you store credit towards what you really need. Go ahead, get what you really want!

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Financing

Quick, Easy, and Safe

Springboard Media offers Sychrony Financing to immediately help you finance your next big purchase. With six or twelve month interest free* financing options, you can bring home the machine you want today.

*No interest will be charged if the full amount is paid in the six to twelve months. See store for more details.

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