Our Apple Authorized Service department is available seven days a week for your Macintosh service needs.
Call us at 610-280-3800 (Exton), or 215-599-9000 (Midtown Village).
Do you need help setting up your new Mac or your new printer? Would you like to create a home network and stream your iTunes through your home stereo? Hook up your Mac to your TV?
Springboard Media is Apple Authorized for onsite service and our Apple Certified technicians are available Monday - Friday for onsite service calls in your home or office. We can assist you with installing new equipment or with fixing existing machine(s).
Enjoy the convenience of an in-home visit to minimize your downtime and maximize your ability to use and enjoy your Mac! If your Apple Desktop machine has AppleCare coverage and requires a hardware repair, your onsite visit may be covered by Apple.
Contact our Service Department for our onsite service rates and availability.
Scheduling an onsite service visit
- Call 610-280-3800 (Exton) or 215-599-9000 (Midtown Village) and ask to schedule onsite service.
- We do onsite service on machines covered by AppleCare as well out of warranty machines.
- Onsite service is available Monday-Friday 10AM - 5PM. Appointments are scheduled for Morning (10AM to 1PM) and Afternoon (1PM-5PM).
- If possible, schedule 24-48 hours prior to the time you want service to occur.
- Emergency, same-day onsite service is available.
Onsite RatesService Call Charge: $199
Rate: $149 per hour (one hour minimum)
Emergency rate: (Same day service): $299 per hour (includes travel within Center City and up to one hour for diagnosis and labor), $259 per hour for additional labor.
AppleCare: For customers with AppleCare on their Apple desktop machine, the onsite visit may be free. Ask the Service Writer for more details.