Our Service department is open 7 days a week! Call us at 215-988-7777 or email us to schedule a repair!
Warranty and Non-Warranty Repair Service
For over ten years, Springboard Media’s Apple-Authorized Service Department has been providing outstanding service with fast turnaround times to Mac users in the Philadelphia area. We are certified to work on your Macintosh desktop machine, portable computer or Apple display. We offer quality service on out-of-warranty machines as well as machines covered under the Apple Limited Warranty and AppleCare Protection Plan. We use genuine Apple parts and all technicians are Apple Certified.
After you bring your machine in, an initial diagnostic will be conducted on the machine and we will then present you with repair options. Most repairs are completed within five to seven days. All work is explained in detail on the repair's Service Order Form.
Rates for non-warranty service
Diagnosis: $95.00
Priority diagnosis: $175.00
Additional labor: $95 per hour
Priority labor: $175 per hour
We can come to your home or office for service too! Click here for more information.
iPod Battery Replacement
iPod lovers have no fear, our Apple Certified technicians can upgrade your battery so you can enjoy your tunes longer and extend the life of your out-of-warranty iPod. And if it isn’t your battery that ails you, we can troubleshoot other iPod issues and give advice on the best options for service. Our iPod battery replacement rates start at just $36.95.
Service Loaners from Springboard Media
We know you don't want to be without your Macintosh. So if your machine is in for service, we'll provide you a loaner. If your Mac is having warranty service performed, and you initially purchased it with AppleCare from Springboard Media, the loaner is entirely free for the entire duration of the repair. If you did not purchase your Mac and AppleCare at Springboard Media, loaners start are just $99 for the entire duration of the repair. Click here for more information.